Privacy Policy

Draft notice: this policy must be reviewed by a qualified legal adviser before launch.

Who we are

This website is operated by Dosk Infosystem & Consult ("we"). Contact details are on our Contact page.

What we collect

When you use our contact, demo-request, newsletter or chat features we collect the details you provide (such as your name, organisation, email address, telephone number and message), the page you were on, and a one-way hashed form of your IP address used for spam prevention and rate limiting.

What we do not want

Please do not send personal health information through our website forms or chat.

How we use it

To respond to your enquiry, arrange demonstrations and consultations, improve our services, and keep the site secure. We only send marketing email where you have asked to receive it.

Legal basis and your rights

We aim to handle personal data consistently with Ghana's Data Protection Act, 2012 (Act 843). You may ask us to access, correct or delete the personal data we hold about you by contacting us.

Retention

Enquiry and chat records are kept only as long as needed to handle the enquiry and for reasonable business records, then deleted or anonymised.

Cookies and analytics

We use a session cookie for security and the admin area. Analytics are used only if configured and only after you accept.

Sharing

We do not sell personal data. We may use service providers (for example email and hosting) who process data on our behalf.

Changes

We may update this policy; the latest version is always on this page.