Frequently Asked Questions
Answers about our products, services, pricing, implementation, hosting, security and support.
General
We build software and provide consulting in healthcare information systems, digital health, telemedicine, AI in healthcare, database management and education technology, and we build management systems for schools, NGOs and churches.
Our team has more than ten years of experience in software development, database management and healthcare technology.
Software development
Yes. We build custom web applications, automate business processes, integrate systems through APIs and modernise legacy systems. We start by understanding your workflows and requirements.
Hospital management systems
It covers registration and records, consultation, billing and payments, pharmacy and laboratory integration, reporting, and role-based access. The exact modules for your facility are agreed during scoping.
Pharmacy and laboratory systems
Yes, both can be deployed standalone or connected to a hospital system. Integration scope is confirmed per site.
School management
Yes. It is configured to your classes, subjects, grading scheme and academic calendar.
NGO and church management
Yes. We offer an NGO Management System for programmes, beneficiaries, budgets and reporting, and a Church Management System for members, attendance, contributions and pastoral follow-up.
AI in healthcare
No. We do not claim that any AI tool diagnoses, treats or replaces a clinician. Our AI work focuses on evaluation, analytics, workflow support, prototypes and training, with clinical oversight, privacy and validation built in.
Telemedicine
Typically virtual consultations, a provider directory, appointment workflows and patient communication. The scope depends on your needs and is confirmed in the requirements stage.
Training and capacity building
Yes. We provide software implementation training, digital literacy, database training and AI training for healthcare professionals, either for institutions or as customised workshops.
Pricing and quotations
Pricing depends on the product, the number of users or branches, hosting, customisation, data migration and training. Request a quotation and we will propose a price once we understand your requirements.
Implementation and deployment
We understand the problem, analyse requirements and workflows, design the solution, develop and test it, deploy and train users, and then provide maintenance and support.
Technical support
Yes. Maintenance and support arrangements are agreed as part of the engagement.
Hosting and maintenance
Hosting options (for example on your own premises or on a hosted server) are discussed during scoping, depending on your connectivity, budget and data requirements.
Privacy and data security
Our systems use role-based access, secure password handling and audit trails, and we plan backups and recovery with you. Specific security measures for your deployment are agreed during scoping.
No. Please do not send personal health information through the website contact forms or chat. If a project requires handling health data, we will agree a separate secure process.